Privacy Policy.
Last updated: June 1, 2024
Your privacy matters to us. This policy explains what information we collect when you book a trip or contact us, how we use it, and the choices you have.
For any questions about this policy or to make a request regarding your personal information, please write to us.
cesarcaliforniausa@gmail.comInformation We Collect
When you submit our booking or contact forms, we collect the information you provide directly, such as your name, email address, phone number, preferred dates, pickup and drop-off locations, passenger count and any trip details or special requests you share with us.
We do not knowingly collect sensitive personal information, and we ask that you avoid including payment card numbers or other sensitive data in free-text fields.
How We Use Your Information
We use the information you provide to respond to inquiries, prepare personalized proposals, confirm and coordinate reservations, communicate about your trip, and improve the quality of our service.
We will never sell your personal information, and we only use it for the purposes described in this policy or as you separately authorize.
Storage and Security
Information submitted through our forms is stored securely and is accessible only to the personnel who need it to fulfill your reservation or respond to your inquiry.
We take reasonable technical and organizational measures to protect your data against unauthorized access, alteration or loss, though no method of transmission or storage is completely secure.
Third Parties
We may share limited information with trusted service providers who help us operate our business, such as email and communication tools, payment processors and scheduling software, solely to the extent necessary to deliver our services.
We do not share your information with third parties for their own marketing purposes.
Cookies and Local Storage
Our website uses your browser's local storage to remember your preferred language so future visits are shown in that language automatically. This preference is stored only on your device and is not shared with us.
We may use minimal, essential cookies or similar technologies required for the website to function correctly. We do not currently use third-party advertising or tracking cookies.
Data Retention
We retain booking and contact information for as long as needed to fulfill your reservation, respond to your inquiry, meet legal or accounting obligations, and maintain reasonable business records, after which it is deleted or anonymized.
Your Rights
You may request access to, correction of, or deletion of the personal information you have shared with us at any time. You may also ask us to stop using your information for a particular purpose.
To exercise any of these rights, simply contact us using the details below and we will respond promptly.